Refund policy

We believe care should feel effortless - from the first use to every day after.

 

Shipping

 All orders are shipped with care and delivered directly to your door. Once your order has been dispatched, you’ll receive a tracking link via email so you can follow its journey. Delivery typically takes 1–4 business days.

 

30-Day Satisfaction Guarantee

 We offer a 30-day satisfaction guarantee with free shipping and free returns. If PURIA™ isn’t right for you, you can return your order within 30 days of receiving it. No pressure, no complications.

 

How to Return

 Returning your order is simple: Find your original tracking link This was sent to you via email when your order shipped.

 

Access your return label

 Your return label is available directly through the tracking link.

 

Pack and send

Securely pack your item and use the provided return label to send it back.

 

If you need any assistance at any point, our support team is always here to help at

✉:  return@shopanewshower.com